REFUND & RETURNS

RETURNS & REFUNDS FOR RETURNS:

At Natural Skin Revival, we pride ourselves on crafting all-natural skincare solutions with your safety and well-being in mind. Because of this commitment, and in consideration of hygiene standards, we’re unable to restock or resell our products, thus, we do not accept returns.

Understanding the challenges of purchasing skincare online, we’ve made it easier for you to explore our offerings. Our lotions, creams, shampoo bars, and goat milk soap bars are available in convenient sample sizes, allowing you to try them out before committing. Additionally, many of our products come in travel or trial sizes, providing up to 10 days of product usage for your convenience.

Your satisfaction is paramount to us. While we’re confident you’ll adore our products, if for any reason you’re not completely satisfied, please don’t hesitate to reach out. We’re dedicated to ensuring you have a positive experience and will do everything we can to address any concerns.

It’s important to note that while we strive to create products suitable for all, Natural Skin Revival cannot be held responsible for individual reactions to specific ingredients. Each product on our website includes a detailed description and a full list of ingredients. If you have known sensitivities to any ingredient listed, we advise against using the product.

At Natural Skin Revival, we’re here to empower you to make informed skincare choices and to provide you with products that prioritize your skin’s health and happiness

ORDER CHANGES & CANCELLATIONS

Once an order is placed, we cannot accept cancellation or changes.  Orders work through our processing system quickly.  As a result, once your order is submitted, we cannot accept cancellations or changes.

EXCHANGES:
If you purchase a product that doesn’t agree with your skin, but you want to continue using our line of skincare, we are more than happy to assist you in finding product(s) that are better suited for your skin type. Please do not hesitate to contact us and ask for our recommendations. We are here to help you find the perfect product(s).

If you should need further information regarding a return or exchange of any Natural Skin Revival product(s), please email or call. 

Customer Service Department Information:
Hours: M-F 9:00 AM – 5:00 PM (EST)
(Email) info@naturalskinrevival.com
(Phone) 216.650.8532